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Fortunica

How Fortunica account rules shape play and promotions

What should a player know before using a Fortunica account? Our terms set the rules for using an account and taking part in games and offers. They should be read alongside the conditions of an individual promotion, because a bonus has its own wagering requirements and limits.

Responsibility and limits

  • We provide gambling as a pastime, not as income, so an account is intended for entertainment rather than a route to earnings.
  • We expect players to use account tools and safer-play choices when a pause is needed, including deposit limits, cooling-off and self-exclusion.
  • Where the terms allow it, we may act on improper activity and keep the account relationship tied to the stated rules.

Fair use of the service

  • Automated players are not permitted; play is expected to remain connected to the individual account holder.
  • Exploiting software bugs is not permitted, because game and account activity must follow the normal rules of use.
  • Collusion between players is not permitted, so players should keep their account activity independent.

Age requirement

  • A player must be at least 18 years old before using a Fortunica account.
  • We use age verification as part of the account relationship.
  • A player should provide accurate information needed for account checks, so the account record can be assessed against the player’s details.

Changes and promotions

  • An individual bonus follows its stated terms, so the relevant offer condition forms part of the decision to use it.
  • Each active bonus is wagered individually; players can keep that in mind when more than one offer is available.
  • Bonus limits apply per player, IP, device, household, payment instrument and email, making each limit part of the account-wide rules.

Account conduct

  • Transactions use credit held in the account, which keeps payment activity connected to the player record.
  • Transaction history is available through the cashier area and can help a player identify a payment when raising a support question.
  • An account may be blocked where improper activity is suspected, in line with the account conduct rules.

Accuracy of offers

  • Offers can change under their own stated conditions, so an individual promotion is read with its own terms.
  • A withdrawal before bonus wagering forfeits cash bonuses, free spins and loyalty multipliers; timing matters when a player chooses between a payout and an active offer.
  • The maximum bonus-money bet is EUR 5 per spin, a limit that applies to bonus money rather than every account balance.

Scope of these terms

These terms cover the use of our player account, games, and account features. They work alongside the stated rules for a particular offer and alongside our responsible gambling information, which explains deposit limits, cooling-off and self-exclusion. Together, these areas give the account a practical structure: eligibility first, responsible use throughout, then promotion conditions where an offer is active.